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Frequently Asked Questions

Read on to find answers to some of the questions prospective clients often ask before signing up.

Where are you located?

Dr. Nicholson is based in Greeneville, Tennessee, but he meets exclusively via an online, virtual-based platform.  He does not have a conventional storefront office, and he does not advertise his physical address.

What is your service area?

Dr. Nicholson can meet with anyone living in the state of Tennessee for virtual-based Telehealth sessions.  Because he meets via Telehealth, he can meet with people from as far away as Memphis, Nashville, Knoxville, Chattanooga, Johnson City, Kingsport, Bristol, or any of the small towns throughout the state.

Dr. Nicholson is not licensed in any other state and he does not see clients living outside the state of Tennessee at this time.  

Can you see me for in person therapy?

Dr. Nicholson does not meet with clients for in-person therapy at this time.  During the Covid-19 pandemic he made the decision to move his practice to a 100% online, virtual-based platform.  For a variety of reasons, he has made the decision to stay virtual for now.  He does not have a conventional office space where he is able to meet with clients for in person therapy, and he can only offer virtual based counseling.

What if I don't have a computer?

If you have a smart phone, like an iPhone or an Android device, you should be able to use your phone for telehealth sessions with Dr. Nicholson.  On rare occasions Dr. Nicholson will agree to meet with clients via a traditional phone call for voice-to-voice therapy sessions.  This option can work for clients in need of assistance who do not own a computer and have no other option for therapy.  In these cases, Dr. Nicholson will work to address the challenges of phone therapy in your free initial consultation.  Clients will always be given the option to be referred out to another practitioner if they feel that phone therapy is not a good option.

I have a question I'd like to ask by phone before our session.

Because Dr. Nicholson's practice is designed for an online-only model, he does not usually speak with clients via phone prior to sessions.  His system is designed to give you most of the information you would need to know either here on the website or in the registration documents you will sign prior to your free initial consultation.  He will answer any and all questions you may have in your free 90-minute consultation.  If you have a question that cannot wait until the free consultation, you'll be able to send Dr. Nicholson a secure message once you've created an account in his client portal.  Click through to the Schedule Appointment page to create your account.

Why do I have to fill out paperwork before my free consultation session?

Dr. Nicholson is a clinical practitioner.  He operates his practice much like a medical physician's office.  This means that prior to meeting you have to fill out paperwork so that he knows several things about your medical history, and so that you have a clear understanding of your rights and responsibilities in becoming a client.

Is Dr. Nicholson licensed?

Dr. Nicholson is a Licensed Clinical Pastoral Therapist (LCPT) in the state of Tennessee.  LCPTs are governed by the same board of the Tennessee Department of Health that governs Licensed Professional Counselors (LPCs) and Licensed Marriage and Family Therapists (LMFTs).  Dr. Nicholson's Tennessee LCPT license number is CPT 76, and his National Practitioner Identification number is NPI #1588553432.  

Is Dr. Nicholson trained in counseling?

Dr. Nicholson graduated with his Doctor of Ministry degree from Memphis Theological Seminary in 2020, and specialized in pastoral counseling in that degree program.  His doctoral dissertation focused on the integration of pastoral counseling (counseling from a religious practitioner) with strategies and techniques used in secular counseling theory.  His coursework included units on general counseling theory, psychological disorders and diagnosis, human development, child therapy, family systems theory, addiction therapy, and multicultural sensitivity.  In his post-doctoral supervision work he took up additional study of trauma and PTSD therapy, grief therapy, couples therapy, personality theory, and strategies for the treatment of a variety of psychological disorders such as anxiety, depression, personality disorders, and bipolar disorder.  As a prerequisite for licensure, Dr. Nicholson accumulated over 2,000 client contact hours and over 270 hours of clinical supervision with licensed supervisors.  He also passed the National Clinical Mental Health Counseling Examination, the same exam that Licensed Professional Counselors must pass in order to earn the Metal Health Specialist credential in the state of Tennessee.  Dr. Nicholson is a member of the Tennessee Association of Pastoral Therapists (TNAPT), and a practitioner member of the Association for Clinical Pastoral Education (ACPE).

What if I need to be referred out to another practitioner?

Part of your free initial consultation session will be determining whether you need to be referred out to another practitioner.  Sometimes Dr. Nicholson will refer clients out to another counselor if it seems obvious that the client is not a good fit, if your problem is outside Dr. Nicholson's scope of practice, or if there is a conflict of interest.  You may also be referred out to a medical doctor if you need to be evaluated for a psychiatric medication.  Who you are referred out to will depend on your location and your specific needs.  If you have reviewed Dr. Nicholson's website and you feel that you need to find another practitioner, he recommends you contact your insurance company for help finding a practitioner in your network.  A list of counselors in your area can also be accessed at psychologytoday.com.

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